Terms & Conditions

Last updated: 11 April 2026

1. Agreement to terms

These Terms & Conditions (“Terms”) govern your access to and use of the JumpQ websites, mobile applications, and related services (collectively, the “Services”) operated by AuroraSoft (“we”, “us”, “our”).

By downloading our apps, creating an account, or otherwise using the Services, you agree to these Terms. If you do not agree, do not use the Services.

2. Who may use JumpQ

You must be able to form a binding contract in your jurisdiction. If you use the Services on behalf of a business (for example, as a stall operator), you represent that you have authority to bind that business.

3. The Services

JumpQ provides software that may allow end users to discover stalls, join queues, place orders, and make payments, and may allow vendors to manage stall-related workflows. Features depend on app version, region, and onboarding status.

We may change, suspend, or discontinue any part of the Services with reasonable notice where practicable.

4. Accounts and security

You are responsible for safeguarding your account credentials and for activity under your account. Notify us promptly at [email protected] if you suspect unauthorised access.

5. Payments

Payments may be processed by third-party payment providers (for example, card networks and payment processors such as Stripe). Your use of payment features may be subject to additional terms from those providers. We do not store full payment card numbers on our servers in place of the processor’s vaulting.

6. Acceptable use

You agree not to misuse the Services, including by attempting to interfere with security, overload systems, scrape data in breach of these Terms, or use the Services for unlawful activity.

7. Intellectual property

The Services, branding, and content we provide are owned by us or our licensors. We grant you a limited, non-exclusive, non-transferable licence to use the Services in line with these Terms.

8. Third-party services

The Services may integrate with third parties (e.g. maps, analytics, authentication). Their terms and privacy practices apply to those features.

9. Disclaimers

The Services are provided “as is” and “as available” to the maximum extent permitted by law. We disclaim warranties not expressly stated here.

10. Limitation of liability

To the maximum extent permitted by applicable law, we are not liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, data, or goodwill, arising from your use of the Services.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law (including, where applicable, liability for death or personal injury caused by negligence, or fraud).

11. Indemnity

You agree to indemnify and hold harmless AuroraSoft and its officers, directors, employees, and agents from claims arising out of your misuse of the Services or breach of these Terms, subject to applicable law.

12. Termination

We may suspend or terminate access to the Services if you materially breach these Terms or where required for legal or security reasons. You may stop using the Services at any time. Provisions that by their nature should survive will survive termination.

13. Governing law and disputes

These Terms are governed by the laws of Singapore, without regard to conflict-of-law rules. The courts of Singapore shall have exclusive jurisdiction, except where mandatory consumer protections require otherwise.

14. Changes

We may update these Terms from time to time. We will post the updated version on this page and update the “Last updated” date. Continued use after changes constitutes acceptance where permitted by law.

15. Contact

AuroraSoft · Singapore

Email: [email protected]